How to renew a subscription
Отправлено в 03 January 2015 13:31
The renewal order for a subscription is issued automatically seven days before the paid (or test) period for that subscription ends. The first automatic renewal order for a subscription will be issued for a period of one year.
If you wish to prolong your subscription for a shorter time period you will first need to cancel this order.
Then you can follow this manual and place a renewal order for a time period of your choice.
First log in to your Control Panel, switch to the Home tab and click the "Subscriptions" link in the Store section:
Click on the name or number of your subscription.
On the next page click "Renew subscription":
Choose the time period you wish to prolong your subscription for and click "Next":
Review the details of your order and when ready click "Place order".
On the next page you'll see a the payment details.
If you aren't redirected to the payment system automatically, either allow the pop-up window to open, if your browser blocks it, or click "Go to External Payment System", where you will be able to complete your payment.